Remote areas: Please note that there may be a surcharge if shipping international orders to a remote area. You can check if the delivery address is in a remote area at DHL Remote Area Services.
Reshipping: If your order is returned to us by the courier company due to an uncollected parcel, incorrect or insufficient delivery details, we will ask you for the payment of the shipping fee. If the payment of the shipping fee is not provided, we will cancel and refund the order, excluding the shipping charge
Please note: If the delivery address is incorrect and the order has been shipped, depending on the delivery option selected we may not be able to change the delivery address until the order has been returned.