Deliveries to destinations outside Australia are made by DHL or Australia Post couriers, and cannot be made to post office boxes. Charges for international delivery destinations are available below.
For international deliveries we will hold your order until we can send you all your items at once.
UK Shipments: These have a limit of $250 AUD per order. If the order exceeds this value, we will need to cancel the order and provide you with a full refund.
Parcel Weight | New Zealand | Hong Kong | US & Canada | United Kingdom |
Base Rate | $30 | $35 | $40 | $45 |
2 items | $40 | $45 | $50 | $55 |
3 items | $50 | $55 | $60 | $65 |
4 items | $60 | $65 | $70 | $75 |
5 items | $70 | $75 | $80 | $85 |
PLEASE NOTE: Some countries may charge the recipient duties on the 'import' of parcels from time-to-time. As these charges are the responsibility of the recipient, please check the customs service in your destination country to see if charges are applicable.
To track orders sent by DHL, go to DHL tracking
To track order sent through Australia Post, go to Australia Post Tracking
Returning an Item/ Postage Refunds:
If you (the customer) opt to cancel or return an item/s from an order, there will be no refund of postage charges. You will also be required to pay for the item/s postage back to our warehouse.
If Dymocks cancels an item/s from an order, or you (the customer) have opted to cancel due to fault of Dymocks (i.e. stock discrepancies, manufacturing fault, damage) any additional postage charges will be refunded.
Should your parcel be returned to sender due to no fault of Dymocks (i.e. you have provided us with incorrect address details, item was not collected from post office etc.) you will be required to re-pay the postage cost.
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