| Service | Price per order for 1 item, Australia wide | Extra item/s added to your cart | Delivery time after dispatch from warehouse |
Standard Delivery (tracked) Items in your order will be sent as soon as they arrive in the warehouse. Your order may come in multiple shipments, however, you will only be charged a flat fee as per the information outlined on this page. | $9.99 | Extra $1.50 per item (capped at 5 items) | 2-10 days after all items have arrived in the warehouse |
Express Delivery (tracked) Items in your order will be sent via express post as soon as they arrive in the warehouse. Your order may come in multiple shipments, however, you will only be charged a flat fee as per the information outlined on this page. | $14.99 | Extra $2 per item (capped at 5 items) | 1-2 days after each item has arrive in the warehouse |
- Standard Australia Post - Economical Shipping - Estimated delivery is 2-10 Business days after the item/s has been dispatched from the warehouse
- Express Shipping - Estimated delivery is 1-2 days after the item/s has been dispatched from the warehouse
- Final estimated delivery timeframes to receive the item/s are provided during the checkout on the delivery details page (Ships in plus courier delivery time)
- Ships Next Business day + Standard or Express Post delivery option = Total Estimated timeframe to deliver
- Ships in 7-10 days + Standard or Express Post delivery option = Total Estimated timeframe to deliver
- Ships in 5-14 days + Standard or Express Post delivery option = Total Estimated timeframe to deliver
- Ships in 14-21 days + Standard or Express delivery option = Total Estimated timeframe to deliver
- Please note, the above timeframes are only to be used as a guide or estimate. We will always do our best to ensure all orders arrive well before the estimated timeframes set, though there may be circumstances beyond our control that impacts
Express Shipping is not available for deliveries to PO Box addresses.
All our estimates are based on business days, as we cannot guarantee shipping and delivery on holidays and weekends.
Note: There may be times when we will split ship items that you have chosen as “Economical". You can view the status and update of your order by logging into your account.
Freight Forwarding Services
We currently do not ship to freight forwarding companies or parcel reshippers. Any orders shipped to a known freight forwarding address will be canceled and refunded.
Returning an Item/ Postage Refunds:
If you (the customer) opt to cancel or return an item/s from an order, there will be no refund of postage charges. You will also be required to pay for the item/s postage back to our warehouse.
If Dymocks cancels an item/s from an order, or you (the customer) have opted to cancel due to a fault of Dymocks (i.e. stock discrepancies, manufacturing fault, damage) any additional postage charges will be refunded.
Should your parcel be returned to the sender due to no fault of Dymocks (i.e. you have provided us with incorrect address details, the item was not collected from the post office, etc.) you will be required to re-pay the postage cost.