Our returns and refund policy has been updated.
Any items listed on our website as “IN STOCK and “Dispatches in 7-10 days” can be cancelled, and/or returned to us for a refund.
The goods must be returned within 60 days of purchase unused, in original condition, accompanied by proof of purchase
To initiate your return please email our customer service team on the following email address: firstname.lastname@example.org
We do not accept returns on the following items:
Stationery, Educational products, Study Aids, Teaching Guides, Study Guides, Gift Cards, Calendars, Diaries, Bulk Orders, Sale Items, or CDs and DVDs.
If you have ordered any item/s under the below statuses, you are unable to cancel your order, or return your product to us, unless faulty or damaged.
Items that are listed as;
To Order (Dispatches in 14-21 days)
To Order (Dispatches 5-14 days)
PLEASE NOTE: If you have received a faulty (miss bound or misprinted) or damaged item/s, please contact our customer service department on the following email address for assistance: email@example.com
If you (the customer) opt to cancel or return an item/s from an order, there will be no refund of postage charges. You will also be required to pay for the item/s postage back to our warehouse.