Please read our Refund and Return Policy here
If your item/s are eligible for a refund, please contact our Customer Service department for further instructions.
Please note: if the product is not faulty or damaged, you (the customer) will be required to pay for the postage of the item back to our warehouse. Original postage fees are also non-refundable unless a fault is present.
Dymocks Online hours of operation are:
Monday to Friday 9:00 am to 5:00 pm
(Australian Eastern Standard Time)
Phone Number: 1800 849 096
Email Address: help@dymocks.com.au